Customer Info

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Shipping & Handling:
All Merchandise, when not otherwise specified is shipped absolutely FREE with UPS Ground Service in the continental US. Hawaii and Alaska not included

Free Ground Shipping* is offered all year around for orders shipped in the continental US. That means you will not have to guess or add any additional shipping cost to your order.All Safes over 100 lbs are shipped freight service and delivery is curb side service.Hawaii and Alaska not included

UPS Ground Free Shipping
Estimated delivery time: 1 to 5 business days, depending on delivery zone.

Orders placed before 4:00 PM EST Mo-Fr usually ship within 24-48 hours when not otherwise stated.

There is no shipping on weekends and holidays.

To Alaska, Hawaii and Puerto Rico. You can now have your merchandise shipped via US Postal Service.

Please allow 4 -14 days for delivery depending on shipping method. Available shipping methods are Next Day Air, 2nd Day Air or US Postal Service. Shipping charges are calculated automatically when the order is placed.

APO/FPO INFO:
Orders shipped to Military APO/FPO addresses can only be delivered via US Postal Service.
Customers should expect 1-3 weeks for delivery to APO/FPO addresses.


International Orders:
Using American Express or Discover card as payment method will require no additional information for verification in most cases.

First time customers using Visa or Master Card may be required to provide us with additional information to proof your identity.

International shipping rates will be determined at the time of your order automatically. Safesetc.com will notify you via email should there be any additional shipping charges before shipping. AS SHIPPING METHOD PLEASE CHOOSE: UPS/EMS WORLDWIDE EXPRESS ONLY. Canadian residents please choose UPS GROUND STANDARD. For more info, please email us at contact@safesetc.com.

Safesetc.com is not responsible for any additional VAT, broker, duty or taxes on any International order.

Delivery time will vary for each international location and method of shipment. International orders that are delivered damaged can only be claimed through your local delivery service. In no event Safesetc.com will be responsible for International delivery charges.


Return Policy:
At SAFESETC.COM all products are shipped brand new sealed in its original packaging, if for any reason the products are damaged or defective SAFESETC.COM or the manufacture will replace it a no charge to you.

All other items returned must be Sealed and unopened in there original packaging accompanied by a RMA# (Returned Merchandise Authorization Number)which can be attained† by email ONLY, All returned items and will have a 20% restocking fee, all returns must be made within the first 30 days of purchase.

If the product is defective after 30 days you must contact the manufacture. We will provide those phone numbers for you.

What if the batteries run down on my Electronic Lock?
All the electronic locks we sell have an internal memory that will allow you to change battery and keep your existing combination, read the manufactures instructions.

How can I tell if I need a right hander or a left handed Handle?
When you stand outside facing the door if the hinges are on the right, then itís a right handed door, if there on the left, then itís a left handed door.



safesetc@yahoo.com